the Flatbush staples store in Brooklyn, Chantal Fetus' incompetence in both customer service and product knowledge was excruciating to bear. What took 45 minutes here took 10 minutes in another Staples branch. In trying to boot a computer I was recycling, the guy didn't even know what a dual boot was. After Ms. Fetus said I needed to bring a power cord to redeem computer (I didn't have to at the other branch and had to waste money to buy one), she emphatically said it cost $100 multiple times when it's only $13... read full review »