I recently had a horrible experience with Best Buy and when I stumbled across this website, I had to include my experience so that others can learn from my mistakes. It all started when I went online to search for a tv. I was looking for an LCD/LED television and found a Panasonic 37 inch that was very good. I verified that the Appleton West store had one in stock and then decided to contact them the next morning (as this was late in the evening by this point) to have the item placed on hold. My husband called the next day and was informed... read full review »