1. Taking us to collections for $19.95 product that we never received. 2. Deceptive business practice, we had stopped buying, they offered us a 'trial' offer of newly introduced product, one tube of new acne medicine, for $19.95, then hit us with surprise monthly charges, claiming that they used the key word "this will be a continuing order, " which they use to justify as adequate notice that they would bill our on file charge card forever until we got back to them. 3. Claiming that they sent us an... read full review »