"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (C T Lewis)

COX Communications
Clark T Lewis December 6, 2010
In June I signed up for an Internet/Phone package with Cox with automated billing to a credit card. I took careful notes at the time. Upon recently reviewing the credit card record in detail, going back 5 months, I found that I had been also billed $52 a month for TV/cable. It didn't pop out because I also use this card for business expense and there are many items. I never ordered cable TV or even discussed it. I sent a message (it took a long time to get a reply) and Cox refused to do anything except to credit the most recent month... read full review »
Filled under: Entertainment Location: United States

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