I had never ordered from this company before, but remember my parents getting their catalogs as a child. This year, I recieved a catalog for Christmas, with a offer of credit. I ordered a personalized ring for my mother-in-law for Christmas out of their "Holiday Big Book". At the time of order, I made clear to the rep that this was a gift for an out of state relative, that I needed to be sure of delivery. I was told at that time that I could expect a max wait of 2 weeks for a personalized item, so i went ahead and placed the order. A... read full review »