I delivered the letter below to Jorge Artimez, store manager and tech manager at the Miami CompUSA store. He responded by saying that the techs at Iyogi and CA (Computer Associates) were liars. Furthermore that they lied to get my money just as he would have. When I told him that I saw the lack of a cleanup and the failure to remove conflicting programs running other anti-virus software still in my computer after the CompUSA cleanup service, he said I was a liar. read full review »