This is the letter I have sent to Thrifty Car Rental Customer Service: Thrifty Car Rental Customer Service: I am writing about a completely unsatisfactory rental experience. My family and I arrived at the Denver international airport on Saturday February 14 at 5:45 pm. I left my wife and two children at the airport to gather luggage and took a bus to your rental location and arrived at approximately 6:45 pm. When I arrived and got in line, there were approximately 15 people ahead of me. At the time there were only three agents working... read full review »