A change in my monthly income was changed beyond my control. Because I am on Disability and retired, the dates that my income to be directly deposited was changed, which conflicted with the due date of my payment. I tried two months to get them to cooperate with me and they said there was nothing that they could do and I would have to change my telephone number. The discontinued my phone service while I was int he hospital which infuriated me because I tried to get them to help me with situation. All other creditors were more than happy to cooperate with me and changed the due date of payment. I am leaving ATT/ Rodney Vicars read full review »