I purchased a 10Pc T-Handle hex key set at one of their traveling road shows, when they came to Long Island, NY, around 2002. The kit was only $6.99, I paid cash. I used it for the 1st time recently and the handle broke on one key. Whe I contacted company they refused to honor their warranty saying I needed a receipt. I offered to send a picture of their original package with their price clearly in evidence, even to return the defective item for exchange, they refused.Who keeps a cash receipt forever? Their lifetime warranty is a sham! Buyer beware they are not trustworthy or reliable. read full review »