During our brief encounter with this site, we chose to renew our account 1 to 3 months at a time, but decided at the beginning of 2010 we were no longer interested in the membership. The problem started after checking our most recent bank statement and finding that LL has continued to bill us this entire time, despite us being inactive on the website. After notifying LL regarding the error, they claimed we chose the "auto renewal" when in reality THEY chose the auto renewal, we missed the option of "opt out auto... read full review »