I had mot one, but many terrible experiences with Mega bus. Bus from Boston to philadelphia left almost 2 hours late, without any anouncement, passangers already in the bus waiting paitently. When finnally, we asked the driver, who was chatting on the cell phone, he responded, we leave, when we can. What is that mean???? Second time, on Thanksgiving evening, have planned to visit my family, but thanks to Mega bus, bus never showed up. We waited mo0re than 3 hours, without knowing, when or is we will leave. Called costomer service same... read full review »