My mom signed a contract with these characters the week of june 26, 2010, probably around 6/23 to 6/25/10. The only thing that was mentioned at the time that was of primary concern were treating for hornets, spiders and initially cleaning the eaves of the house (hornets nests and cobwebs), and eventually rodent control. They came on saturday (6/26) around 11am, about 1-2 hours later than they originally said they would come. They left with a number or hornets nests still attached to the house (high eaves out of easy reach, even with a ladder... read full review »