Order a Tonneau cover for my truck through JC Whitney. The order status stated item was shipped 3 weeks prior to my first inquiry. Never received merchandise and called 4 times. Twice they told me they would need to see if the item actually shipped and that they would return my call. They never responded. The 3rd time I demanded a refund andf they told me I could not have a refund since the item was listed as shipped. I explained that I had not received the item. They told me that they would call the manufacturer of the item to determine the... read full review »