"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (William Luke)

Century Link DSL
William Luke December 12, 2010
I originally entered into a contract with Century Link in February of 2010 for High Speed Internet and Telephone Service because I was told the company did not offer standalone (dry) DSL. In November, I contacted customer service after finding out the company did in fact offer this service. The customer service agent was new and switched my service over as requested. The internet speed was cut in quarter and I was not informed that the DSL speed would be reduce from 3 MB down to 768 KBps. I have spent over 2 hours with customer service on thi... read full review »
Filled under: Services Location: United States

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