Many has reported this issue and it is all true. I was charged $12 apparently for nearly a year. I guess people do not notice the $12 charge and that is the success secret of this scam company. So I called them for a refund. When I threatened legal actions, they had no issues in giving credit for the last 4 months. I requested credit for all of my payments and they agreed to do so - I need to fill a form and submit it. Any one need to do this please call 800-826-1885 read full review »