Over 2 years ago I changed my last name. I provided all the proper documentation. They still refuse to get it right. Today, I waited in line in the drive-thru @ 31/Garnett area for a long time. They asked me about my last name who I was. Everyone heard them. My son was with me and said wow, she was really rude. The lady that waited on me was who he referred to. They have been rude to many people in the drive-thru where others can hear. I have heard them. The tellers talk and laugh and make people wait and stare when people complain about the... read full review »