Hello. My name is Sophia. I have e-mailed GE 5 days ago about a problem with my GE profile stove and still didn't get any help or response. I was cooking and left the oven door open for a few minutes and realize that all my knobs burnt and shriveled up. I would like someone to send me new ones. Preferably the metal ones and not the plastic ones. The part # is WB03T10263. I was told I would have to purchase them again. That shouldn't, t be the case. It is a defect on their part. The worst part is that my GE profile fridge's motor stopped a couple of months ago and had to pay $400 to repair it. Can anyone help me? read full review »