We purchased three cellular phones from AT&T Wireless online shop in December 2007 and subscribed for AT&T wireless plan. We canceled the services within a week after we received the phones due to weak signal and call drops. It has been almost one year since we returned the phones to AT&T processing center. We have not received the refund for the phones as promised in AT&T service cancellation agreement. I made many calls to AT&T customer “CARE” and spent hours in the phone conversation with AT&T customer... read full review »