I am writing this to make everyone aware of my experience so they do not go through the same things I went through. This is a somewhat long story but I will attempt to make it as short and informative as possible. Issue # 1 I have been a loyal customer of HR Block for the past 11 years. I have had problems in the past but this year is the end of them. I was approved an emerald advance loan in December 08. I again was approve an additional line of credit in January. Or so I was told. After paying back the first, customer service told me... read full review »