Took my computer in back in November 2010 for a new power supply box. At the time of pick-up they wanted me to know they could tell there were viruses on my computer and for loads of extra $, could remove them. I let them know I had anti-virus software. Agent said their software can't tell if the viruses are quarantined or active, but just wanted me to know. Well, this week, I found out that our "system restore" option was turned off. This means that if we did get a virus, then we wouldn't be able to restore anything. I... read full review »