USER REVIEWS (Starr100)
ULTA
I placed an order or Ulta.com on Thursday 12/16. My order has been "processing" for 8 days. I've spoken to several representatives and 2 managers asking why my order has not shipped. They stated "they're a little behind" right now. I said well your website states you ship orders within 1-2 business days and that orders placed by this date are guaranteed before 12/24. The response I received was "We're sorry, but your order should go out soon. If it doesnt get to you by 12/24 then please feel free to return... read full review »
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