After complaining to the Sam's Club through its web site with the message following, an apologizing response was received, but, noting getting to the root cause of that system failure, failure to deliver the purchased product in a timely manner, was explained. Additionally, the unsanitary behavior of the clerk placing a frozen food item directly on the floor where employees and customers walk, was not mentioned in the response, suggesting that this practice is acceptable to management - this possibly leading to contamination. Potential... read full review »