DSL support is worthless, I installed the DSL modem and it worked for two days. Then it lost connection to the DSL line. I called Verizon thee (3) times to place a service call and NONE of them opened a service call. All they would say is "that is there policy" I must do all there steps and jump thou there hoops, and maybe that will fix the problem. I spent over 30 years in computer service and I would NOT treat a customer this way. Verizon support gets a minus 10 (-10) on the customer care meter. read full review »