My wife and I purchased a DYNEX flat screen on 5/27/10 as a birthday gift for our grandson. Our son told us the screen went dark, so I asked him to meet me at Best Buy to get it replaced. This item has a DVD built in and we purchased because the price $260 seemed very reasonable. My expectation was that the store would replace it. I voiced this expectation to the squad and was told by two separate people that the "policy" is to send electronics for evaluation and then either repair or replace. I returned to the store alone the next... read full review »