On 30 November 2010, we had phoned LG to come and fetch a faulty television to be repaired. On 1 December 2010, they had come to collect. On 7 December 2010, Sandy had been contacted. She said that she was waiting for the go ahead to do the repairs. Nobody has notified us in connection with this, however we did give the go ahead for the repairs. On 20 December 2010, the call centre was contacted. They informed us that they were still waiting for a go ahead. Sandy was then contacted and to end all her excuses she asked in a very sarcastic... read full review »