I placed an order at Ulta.com on Dec.14th. The main purpose of the order was because I found this sampler of hand cream that I thought was perfect for my mom for Christmas and it was only available on line. I also added on a by one get one free mascara for myself. The order was in process for 6 days! I checked the order on Dec.20th and noticed that the gift for my mom(the main purpose of the order) was not in the list and wasn't even on the web site anymore. I called customer service. I tell the lady that I'm very annoyed and I know... read full review »