"Consumer Reviews on Companies, Products and Services"

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Parts Geek
Laura Crozier December 20, 2010
I ordered a part for my car and was pleased to receive it overnight, as I paid for. Turned out Parts Geek had sent the wrong part. It was very difficult using the information on their website to actually get a hold of anyone to resolve the situation. When you call their 800 number you get put on hold for a long time and then finally get voice mail. E-mails to their customer service department were not responded to. I was finally able to get someone on the phone and received an acknowledgment that the wrong part was shipped. Was told I would... read full review »
Filled under: Automotive Location: United States

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