This is the second time in less than four weeks that my phone has been down. The first time, it was both the phone and internet, and it took three days before they were repaired. My phone has been down again since Friday, Dec.17. I got a recording that said it would be repaired on Dec.21. I have been without a phone service for four days now. My bills do not reflect the special phone/high speed offer I signed up for in Sept. I was supposed to be charged $14.95 for each. My bills from Oct and Nov have been $145 and $165. I was charged for an... read full review »