I only ordered a sample of this product (INSTAFLEX) for which I paid $5 shipping...no problem. The next thing I know I get another bottle delivered that I did not order, with $75 charged to my credit card. (I did not even sample the product yet.) The 6 pages of the terms and conditions says that if you are unsatisfied with the product you will get a full refund "including shipping and handling". Later in the terms and conditions it says that the customer is responsible for return shipping??? Confusing and contradictory to say the... read full review »