ON NOV. 30 I CANCELLED AFER REALIZING THESE LESSONS WERE NOT ON SOFTWARE WHICH I ASSUMED WERE.ON DEC.14 2010 A CHARGE OF $29.95 SHOED ON MY ACCOUNT. ON JAN.14 2011 2 CHARGES SHOWED ON MY ACCOUNT OF$29.95 EACH.I CALLED VIDEO PROFESSOR.THEY TOLD ME THAT MY ACCOUNT HAD BENN CANCELLED ON NOV.30 2010 AND THESE CHARGES WOULD BE REFUNDED IN 3 TO 5 BUSINESS DAYS. I WAS CHECKING MY ACCOUNT ON JAN.19.2011 TO MY AMAZEMENT WAS ANOTHER CHARGE OF $29.95 ON MY ACCOUNT. I CALLED VIDEO PROFESSOR ONCE AGAIN TO TALK TO BILLING. THE LADY NAMED WAS KRIS AND WAS... read full review »