I ordered a ballcock assembly on 11/29/10 The order PO # FF569819 the part # was the correct part for the model # The part Balllcock assempbly part # DPX 190 was received. My plumber arrived to make the removal and reinstalation of new part. (service call $49.95) The new part is not correct in length not allowing water hook up. I requested a total refund of part cost / shippingand was told that I would be receiving an e-mail with return postage which I could print and return part. (PDR-093947) No e-mail came. I requested an email... read full review »