I bought this machien from Ebay. The problem is that I sent this machine as a gift to my wife. The machine was received as promised no brochure, just five pages copy from the brochure. Plug the machine added the water and the coffee, made steam, but when tried to make coffee all we could get where two cups, after that did not heat up any more. Sent an email to seller (Victor) and all he said was to call the technical department and sent a their phone number. My wife did and their answer was to try to fix it ourselves. I was out of the country... read full review »