platinum online group took $99.00 dollars from my checking account on august 23, 2010. and I never received the laptop I ordered. when i call them about it, they stated that they never got the money for the down payment of the laptop, but i got proof from my banck that they ( platinum online group)took the money on aug. 23rd, 2010. now i have not received the laptop and they wont returned my money, I send them a fax with the copy of the check that the money was withdraw and i have not got any answer in this regard. I hope you could help me on this. thanks. read full review »