I had 2 EVGA graphic cards go bad on me in less than a year of use. I contacted their customer service by phone and was told that they would email me two RMA's, and that I could put both bad cards in the same box to mail back to them. I received both RMA's as promised a short while later. I packaged both cards separately in bubble wrap, putting a copy of the RMA's (which were given to the serial number of the card) in with the corresponding card. I then boxed them together, and sent them to the address for returns. On the... read full review »