Last month I paid my bill for the internet/phone/cable package. Although the amount was deducted from my checking account by Charter, they began harrassing me daily for an unpaid bill, along with daily (very abrupt) late notices in the mail. Despite spending hours on the phone with a half dozen Indian 'customer care' reps (an even more countless hours on hold), they continued to deny that they had recieved payment. This crap went on for a month - shut off notices, etc. Twice I faxed my bank statement showing where they had... read full review »