I had absolutely no problems with the previous Charter e-mail interface, it was the only thing I really liked about Charter. The "improved" e-mail now shows advertisements that actually block my ability to read e-mails. I PAY for this service, why should I be looking at an ad for a credit card company, on a service that I pay the PREMIUM price for. The "improved" service is mysterious and confusing, and when the SEND function has a problem, it simply SENDs forever, it does not appear to time out or give the user any... read full review »