Julian Day, CFO of Radio Shack was quoted in 2007 saying In 2007 you were quoted saying “I once went into a RadioShack location incognito in order to gauge customer service, " Day said. "It was about as inviting as a visit to the DMV.” This was many of things in the article related to Radio Shack's business model. The title of the article was " Even CEO Can't Figure Out How RadioShack Still In Business" If only I had known of this uncaring attitude towards customers before I patronized their store. Here i... read full review »