The following correspondence says it best: Initial Letter to Verizon... Primary Subject: Billing Secondary Subject: Payment and Balance Questions Message Body: I am furious. I was using my phone to make a payment. It was a new phone and I must have hit the wrong button. I thought I was entering a payment of $xxx. Instead I paid the full balance - which is not due for 15 days. I CANNOT afford to pay that extra $xxx right now. I spoke with a VZ representative that same day, he completed a form and told me it would take 72... read full review »