Signed up with Verizon for bundled phone and internet services for our new business - first bill included over $200 of overcharges. Supposedly the agent didn't run the order through the 'bundling tool'. Charges were removed, but in my experience with Verizon they'll most likely return in a month or two. Is there no recourse? Shouldn't there be a penalty for Verizon for these kinds of 'errors' (always in their favor)? This is an abuse of their monopoly power and should be prosecuted. Warning to Verizon... read full review »