Dear Mr. Freidheim: Just a note to let you know that after 60 years of doing business with Sears I will no longer be doing so. Additionally, I will no longer step foot in any business that is owned directly or indirectly with the Sears name. My parents and Grand Parents before them shopped at Sears. That’s a long history. We bought a washer and dryer from Sears on December 10, 2010. After much research through Consumer Reports and reading customer comments we decided that it was probably a good choice. It was and remains so... read full review »