Three days before Christmas I traveled to Chicago to do a little Christmas shopping and made the mistake of thinking that my AT&T cell phone would prove trustworthy. That was utterly silly of me: at one point the phone stopped working even when it was plugged into the wall. When I spoke to their warranty department in India, I asked if I could simply trade the non-working phone in for a working phone at an AT&T store in Chicago. No, said my friend in the Third World, we will send a phone to you at your home address in seven... read full review »