I am a small business in a rural community. I had been advertising in the yellow pages for 18 years. I hadn't had much luck with the yellow pages, so I decided to cancel all my ads with Dex as well as my business associate's. My associate's ads were cancelled, but not mine. This is after I spoke to the sales person, and she assured me it would get done. Well, when the new phone books were distributed, I found that my ad had not been removed. I called and spoke to the sales person, she admitted her mistake, and gave me a number... read full review »