Less than a year ago, I purchased a sofa from Raymour and Flanigan. Recently, I noticed the cushions on the couch were wearing and falling apart. Still under warranty, I connected consumer service to have the sofa cushions repair. My experience started out innocuous; date scheduled and contact information confirmed. This was the last time I had any faith in its consumer service. The appointment was never met and after several call and emails to the Statford, CT service desk no one has yet to replied to me, explaining why they stood me up or... read full review »