Tried to return a prepaid phone that doesn't work and airtime card. After walking in the best buy and going to returns department and waiting 20 minutes for my turn to do my return I was turned away and told I should go to cell phone department for phone returns. I wen't to cellphone department, waited 30 minutes while the employees were helping themselves buy phones. Finally my turn, they took the phone but would not refund the UNUSED airtime card. Said it's not refundable. I told them that when I purchased it no one informed... read full review »