USER REVIEWS (abbyjo)
City of Mill Creek
This is not a complaint about any particular police officer, they are all nice guys. I've had the same complaint wherever i've lived, that police do not know how to communicate with deaf. This is a very small town. I emailed the Chief of Police in October 2010 asking for written communication. The response i got was that i can call 911 on live relay or TTY. This is not the same as WRITTEN COMMUNICATION when someone comes to my front door, particularly if i did NOT call for help. When someone comes that I did not call, because of a... read full review »
Bank of America
I am a deaf customer. I opened an account at local branch of B of A in September 2010. At same time, I asked for contact via email (written language is my primary language) with the local mortgage/loan officer for this very small bank. I was ignored. I then sent 2 emails asking for "preapproval" of a home loan. I was ignored. I then sent the branch manager a long fax explaining what the Americans With Disabilities law is and why he needs to respond to me in writing, because I do not use a telephone and bank refuses to use live relay. I... read full review »
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