Customer Service an F minus. I purchased a Tamron 18-270 lens that came with a rebate. I immediately submitted for the rebate. Next day I realized that the manual focus did not work. I called customer service and was told since the box is not in the same condition that it was sent to me I cannot return the product. In order to return the lens the box must be in perfect shape. Leah the customer service representative offered to buy the lens back at a discount since it was not new. Very nice offer. I explained to her that the lens was shipped... read full review »