From an email I sent with additional updated information posted below: My mother ordered a complete bedroom set for me on October 11, 2010 in addition to a living room set for her home and other home furnishings throughout multiple visits. The bedroom set was not delivered until November 10 (which is fine). I was only told (as it is also written on your forms) to look for damages such as scratches, nicks, etc which I did. After the delivery when I was putting my clothes into the main dresser I noticed the supporting beam going... read full review »