Before our Sirius Satelite radio subscription had expired (at the end of 2010), we called customer serice and negotiated a new package and rate for the forthcoming year. Their renewal rate was about $265 for another two years, but we negotiated a lower one-year package price of $100. I called and spoke with the billing department directly to make sure that they would bill the correct amount--just over $100 for one year of service--to the correct credit card. I received a confirmation while I was still on the phone for both the total charge and... read full review »