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Massage Envy
Unhappy Customer January 4, 2011
Since joining Massage Envy in 2009, I have not been able to get massages on a regular monthly basis, therefore creating a backlog of massage credits (12). I have tried to stop the automatic withdrawals until I get caught up, but was advised that if I stopped the automatic withdrawals, I could not use the credits. This is unreasonable and unethical. Massage Envy is holding my bank account and my prepaid credits hostage. I can not get out of this contract. I also inquired about giving some credits to friends and was advised that I could not do... read full review »
Filled under: Lifestyle Location: United States

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