The customer service department is very friendly when it comes to providing package discounts and special offers. Twice now I have been offered deals only to find out that they are not correct on my monthly bill. I highly recommend that consumers get the detailed breakdown of their discounts in writing, before agreeing to a package. I won't get into the details, but there is a MAJOR disconnect between what the customer service reps quote and what is on your bill. I'm not talking about the additional Taxes, Fees & Other Charges -... read full review »